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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each page. A pop-up menu will open. It offers elaborate information about all the actions that you can carry out on the given page. Each popup shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast array of educational videos clarifying how to work with our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you are looking for, take a gaze at our comprehensive FAQ database, which comprises questions asked by real persons and provides real solutions. We periodically "revamp" our FAQ section with new questions & answers so as to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can contact our great team of customer service technicians available 24-7 and eager to help you with any question. Each support ticket you submit will be replied to within 1 hour (the average trouble ticket response time is about twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 248652

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com



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